Questions & answers
Straight answers before a walkthrough
Practical answers about fit, daily use, setup, support, packages, and what is still planned.
01Is Garage Butler for car garages or motorcycle garages?
Both. The service workflow is designed for independent car, motorcycle, and mixed garages.
02What work does Garage Butler connect?
Customer requests, the service board, staff handoffs, quotes, approvals, invoices and payments, reminders, and service records can stay connected in one operating flow.
03Does Garage Butler work in Thai and English?
Yes. Thai and English are supported across staff and customer workflows, and customer communication can follow each customer's preferred language.
04How does LINE fit into the workflow?
When the Customer Communication module is selected, LINE can carry service requests, quote approvals, progress updates, invoices, payment links, and reviewed reminders.
05What reminders can the garage manage?
Garage Butler supports service reminders by date or mileage, Thai tax, insurance, inspection, and configurable document reminders. Staff review messages before they are sent.
06Can Garage Butler be configured for our garage?
Yes, within the supported settings, roles, templates, and modules. Configuration is part of setup. Unlimited bespoke code is not included.
07What help do we receive during setup?
We learn how your garage works, configure the supported workflow, prepare roles and settings, train people around their real jobs, and stay close through first use and ongoing support.
08How long does setup take?
Timing depends on the selected package, your workflow, the readiness of your records, and the people involved. We agree a realistic setup plan before work begins.
09Who controls our data?
Each client receives a dedicated system environment. The commercial agreement will also include a written data export and exit path.
10How are packages and pricing structured?
The package directions are Core, Core + Modules, and Complete. Pricing uses a setup component plus a monthly package price, without per-user charges. Your selected package, modules, minimum commitment, final price, and any introductory setup offer will be confirmed before you commit.
11Are inventory and accounting integrations included?
Not in the current package descriptions. Inventory management and accounting integration are planned and will only be sold as available after release and verification.
Have a question specific to your garage?
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