How it works
From first contact to the next visit
Garage Butler connects the customer journey and workshop journey so information does not have to be re-entered, repeated, or remembered at every handoff.
- 01
The customer requests service
The garage receives the customer, vehicle, requested work, and preferred communication details in one place.
- 02
The garage reviews and prepares the quote
The adviser checks the request, confirms scope, and prepares a clear quote before work is approved.
- 03
The customer approves through LINE
The customer can review the work and respond through a familiar communication channel.
- 04
The service board keeps work moving
Everyone can see what is waiting, active, blocked, or ready, which bay is in use, and who needs to act next.
- 05
The team completes the work and keeps the customer informed
Progress, approvals, and changes stay connected to the job while the customer receives the right updates.
- 06
Payment and future reminders follow
The invoice, payment record, service history, and next reminder remain part of one connected record.
The visible result
What the connected workflow changes
- Less time spent finding the latest status
- Clearer ownership at each handoff
- Better use of available bays and workshop capacity
- Automated reminders and timely customer updates, with review before messages are sent
- Fewer repeated customer explanations
- A stronger record for the next visit
See it with your workflow