Setup & support

Configured for your garage. Supported from setup onward.

We learn how your garage works, configure the supported workflow, prepare roles and settings, train people around their real jobs, and stay close for any support you need.

01

Learn how work really moves

Map how customer requests become jobs, how work is handed between people, who approves changes, and when customers need an update.

02

Configure the supported workflow

Set up services, statuses, handoffs, reminders, message templates, and available modules around the way the garage operates.

03

Prepare roles, settings, and starting data

Give each person the view and access their job needs, then establish the clean starting information required to begin.

04

Train people around real jobs

Owners, advisers, mechanics, and other staff learn the actions they actually perform, using the language that works for them.

05

Stay close through the first live jobs

Work through the first jobs together, answer questions, and adjust supported settings when the team finds friction.

06

Continue with practical support

Provide clear ways to ask for help, reinforce the workflow, and resolve issues so the system can be used confidently and consistently.

Ongoing support

Hands-on support that continues after launch

Support does not end after the first training session. Garage Butler stays involved as the team builds confidence, questions appear, and the agreed workflow settles into daily use. Exact channels and service levels will be defined with the final packages.

  • Training around each role's real work
  • Guidance through the first live jobs and handoffs
  • Bilingual quick guides and support materials
  • Follow-up on questions and workflow friction
  • Supported settings adjusted as needs become clear

Clear scope

Flexible where it helps. Supported where it matters.

Garage Butler is configured around agreed workflows, roles, services, templates, and settings. Ideas that could help many garages may inform the product roadmap. One-off custom code is assessed separately and is not included in standard onboarding or support.

Plan a supported start for your garage.

Book a walkthrough